There is always room to improve your sales pitching skills. There are always new approaches, perspectives, and techniques to learn. And you can learn a lot by simply asking for…
There is always room to improve your sales pitching skills. There are always new approaches, perspectives, and techniques to learn. And you can learn a lot by simply asking for some constructive criticism from your peers, but also from your customers as well.
If you are in a situation where your sales calls are being recorded, there is a lot you can learn about your approach to sales pitches. Spending some time with your sales manager and dissecting your sales calls can help you significantly improve your ability to build relationships with customers and ultimately close sales.
Here are some key reasons why you should ask for constructive criticism after a sales pitch:
When you ask for feedback from a customer, you open the door for them to provide insights from their side – from the customer’s perspective. The more you can learn about them, and the more information you can gather, the better position you will be in to serve the customer. Asking for constructive criticism can start a conversation about what a customer expects from you and what you need to do to win their business.
When you ask for feedback and genuinely want constructive criticism, you show some vulnerability. This can help you create a bond and build trust with your customers. It tells them you have a desire to help them and want to take steps to improve yourself so you can assist them better.
Internally, when you ask for assistance from others, it helps you build stronger relationships with your sales manager and fellow reps. It shows you want to improve, which can help you get a promotion in the future.
There may be a lot of things that you could improve that are not apparent. Getting a fellow sales rep or manager to give you some insights into what they saw and heard can shed some new perspective on your approach. There are things that you may have thought went well that didn’t. There also may be some things that you are really good at that you don’t realize.
Rhys is a tenacious, top performing Senior Sales Recruiter with 15+ years of focused experience in the Digital Media, Mobile, Software, Technology and B2B verticals. He has a successful track record of headhunting top performing sales candidates for some of the most exciting brands in North America. He is a Certified Recruitment Specialist (CRS) and has expert experience in prospecting new business, client retention/renewals and managing top performing sales and recruitment teams. Rhys enjoys spending quality time with his wife, son, and daughters, BBQing on a hot summer day and tropical vacations.