Following up is part of the sales process. Rarely do you close on the first call. You’ll likely have to follow up a number of times before you can get...

In sales, you are bound to have your fair share of angry customers. Mistakes happen and people can get upset for many reasons. The key to dealing with an angry...

Sales is just like any other profession – there is a right way to do things and there is a wrong way. This holds true when it comes to how...