Effective sales managers understand how to get the most out of their sales reps. As they say, you are only as good as your team, and if you want to have a top performing sales team, then you need to understand how to get the best out of each individual rep.
Here’s how:
If you want to get the best out of your sales team, then you need to invest in them. You need to provide them with proper training and onboarding when they are hired and continue to invest in them through training, coaching and career development opportunities.
It’s important to take time to work with reps who are not performing up to par. “If you have an underperforming rep on your team, you should take the time to speak with the person to figure out where things are going wrong. Sometimes a valuable coaching session might be all that is needed to accelerate sales,” says Cobhan Philipson on Docurated.
Addressing issues with poor performing reps is important, but not at the expense of your top performers. While it’s natural to help team members who are struggling, you still need to invest time into your top reps to ensure they stay top performers.
All sales reps have areas where they excel, so put them in a position to succeed and get the most out of their talents. “Highly skilled, successful sales pros should be spending as much of their work hours selling. Not cold prospecting, not otherwise prospecting, not stuffing envelopes, not filling out forms. Selling,” says Dan S. Kennedy on Entrepreneur.
You can’t treat your sales reps as a collective unit. While they may be on the same team and be working toward a collective goal, each sales rep is uniquely different, and if you want to get the best out of a sales rep, you need to connect with them on an individual level to understand their motivations, strengths, weaknesses, and career goals. This information will help you get to know them on a deeper level and understand how to get the most out of them.
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Claire has 4+ years of experience in sales and recruitment. As a Director of Client Services, her main objective is to connect great people to great companies by building strong relationships with both top clients and candidates in the sales industry. She specializes in sales roles of all seniority levels for both enterprise and start-up clients North American wide. When Claire isn't networking with top talent, she enjoys being outdoors, traveling and spending time with friends & family.