All sales people want to improve selling skills in order to improve selling results, even sales people who are consistently in the top tier. Indeed, the constant drive to do better is one of the not-so-hidden secrets of top performing sales people, who are never satisfied and are always striving to make more sales. These methods for improving your sales skills and results can help.
Self-reflection can help you improve selling skills on many levels, but these methods might not necessarily identify how others perceive your selling skills. Look at your selling skills through another person’s eyes to find out where you can work to make a real difference for yourself and for your career.
If your only objective on a sales call is to get a sale, you may want to improve selling skills by updating your approach to setting sales call objectives. Staying focused on the big picture is a great start, but in order to hone your sales outcomes there should be much more going on every time you reach for the phone. Make every sales call a success by setting multiple tier objectives for every call, such as:
Your most highly qualified prospects are those who are not only equipped to buy, but engaged in the process. Working with a prospect who is not engaged means that you are working with a prospect on autopilot: Chances are good that he or she is not absorbing the information you are sharing, and has something other than you and your opportunity on his or her mind. The first and foremost way to make sure your prospect is engaged is by getting him or her to ask questions. If your prospect is not asking questions, encourage him or her to do so!
There are virtues to a short and sweet sales pitch, but if your pitch is too fast you might be approaching a close before your prospect even understands where the conversation is headed. The sales pitch is one of the hardest areas to improve selling skills because it needs to be the right length, with the right message while remaining interesting and relevant. It may help you improve selling results if you keep every sales pitch centered on three to five key points. The benefits of staying focused on your key points are:
Finally, if you are committed to improve your selling skills and results, remember to never stop learning. The understanding of the sales process is constantly improving, and by improving with it you can ensure that your sales numbers are headed in the right direction.
Claire has 4+ years of experience in sales and recruitment. As a Director of Client Services, her main objective is to connect great people to great companies by building strong relationships with both top clients and candidates in the sales industry. She specializes in sales roles of all seniority levels for both enterprise and start-up clients North American wide. When Claire isn't networking with top talent, she enjoys being outdoors, traveling and spending time with friends & family.