11 months ago
November 7, 2016

3 Good Sales Habits You Need to Develop

Here are afew good sales habits that you should develop in order to become a successful sales professional. Keep reading.

Rhys Metler

Sales is a highly competitive industry in which individuals constantly battle to get to the top. Everybody wants to be the very best, but only a few have the unique combination of skills that it takes to outshine the rest. With a high turnover rate of about 40%, it is important to develop these skills. Mastering them helps you stand out positively and avoid standing out negatively. 

While some individuals are naturals, others need to practice in order to develop their abilities. We have narrowed down which abilities you must possess to be the best. Here are some good sales habits that you can practice today.

1. Confidence

Although confidence seems like an obvious tool that you need to succeed in the sales industry, it is more important than you think. Confidence does not come naturally to everyone, but the good news is that it is a learnable trait. The even better news is that it improves with practice.The more experience you have, the more confidence you develop. 

Confidence is a good sales habit that gives you that extra push that you need when making a sales pitch to ask that final question and close the deal. However, even if youexpect success, you should also be able to handle rejection gracefully and see it as a learning opportunity

Furthermore, to build up your confidence, you need to believe that what you are selling is the best product out there. For this, you need conviction—you must be able to persuade both yourself and your client that there is no better alternative to your company’s product.Here, research proves very helpful. The more you know about your company, the more details you can give your clients. Knowledge is not only power, but confidence too. By becoming more familiar with your company’s products, you will gainconfidence in your sales ability.

2. Flexibility

Although some people believe that luck is crucial for a successful sale, there is something even more important—flexibility. Flexibility is all about seizing opportunities and being bold enough to make the sales pitch when the right time comes. Furthermore, flexibility is the kind of tool that, unlike luck, you actually can control. 

Every client is different, and you never know what to expect. If you come to a customer with a pre-rehearsed script that you recite to everyone, then you may not succeed. What works for some may not work for others. Doing your research and finding out a bit of information about your clients can do wonders for your success in sales. If you can adapt your conversation to suit your clients’ interests and answer their concerns before they even have a chance to voice them, then you can achieve your ideal outcome. To adapt your sales pitches to the needs of your customers, you must be creative, but first and foremost, you need flexibility.

3. Honesty

Although this may not be the typical skill that you think about when you consider the most important sales techniques, honesty is actually incredibly important. Sales professionals are often cursed with the stereotype of dishonesty—many people see them as sly, suspicious, and untrustworthy. In fact, only 3% see sales people as honest. This means that people generally believe that sales professionals have ulterior motives.

The best way to combat this negative reputation is to practice honesty. Even if honesty means that you will make the product sound slightly less appealing, your client will appreciate your honesty and ultimately choose you because of your credibility. Losing your customer’s trust is highly detrimental, which is why building their trust is your key to success.

 

Rhys Metler

Rhys is a tenacious, top performing Senior Sales Recruiter with 11+ years of focused experience in the Digital Media, Mobile, Software, Technology and B2B verticals. He has a successful track record of headhunting top performing sales candidates for some of the most exciting brands in North America. He is a Certified Recruitment Specialist (CRS) and has expert experience in prospecting new business, client retention/renewals and managing top performing sales and recruitment teams. Rhys enjoys spending quality time with his wife, son, and two daughters, BBQing on a hot summer day, tropical vacations and cottaging.